FAQ
Yes, the contractor will coordinate with your solid waste provider to make sure your trash is picked up.
Yes, the contractor will coordinate with the U.S. Post Office to make sure your mail is delivered.
No. You can continue to use well water if your well is in proper working order.
Yes, you can continue to get your water from Western Terrace or connect to the new Water Authority line. It is your choice.
Yes. Residents who connect can continue to use their wells for irrigation. Wells must be properly disconnected from household plumbing.
No.
Unlike water from private wells, the quality of the municipal water supply is regulated by the Environmental Protection Agency under the Safe Drinking Water Act.
Once the waterline is installed along your street, you can call the Water Authority to schedule a connection. You will have to arrange with a licensed plumber, or obtain a DIY permit from Bernalillo County, to install the line from the meter to your house. More information is available in the Resources Section.
Your monthly bill will depend on how much water you use and the size of your meter. For more information, click here for the average Water Authority bill.
Yes. All new customers are required to pay a utility expansion charge (UEC) and a meter installation fee. New customers are also responsible for hiring their own licensed plumber to make the connection between the meter and the house, or obtaining the necessary permit from Bernalillo County if they wish to do it themselves. Customers with homes built after the established SVDWP Project date of 5/21/2008 will also be required to pay the WRC. For more information, see the ResourcesSection.
Depending on your household income, assistance may be available through Bernalillo County’s PIPE program.
Also, the Water Authority offers a loan program that allows residents to pay the cost over 10 years, at an annual interest rate of 7 percent over 10 years, after making a small downpayment.
More information is available in the Resources Section.
Vacant lots within developed residential areas will also receive a new service. Lots excluded from water meter and service line installation include undeveloped properties outside of developed areas and lots larger than three acres.